** Full-time & immediate start available! **
** Grow your career with potential for permanency **
WOW Recruitment is looking for a self-organised and tech-savvy individual to join an internationally recognised industrial firm as a Customer Service Specialist.
Our client is a leader across the power & energy, industrial machinery, urban infrastructure, aerospace, and defence sectors, and is looking for someone who thrives in a structured environment and can manage processes with confidence and efficiency.
This is a fantastic opportunity for someone who enjoys variety in their day, takes pride in delivering excellent service, and is looking to grow their skills within a well-established global brand.
What you will be doing?
- Be the first point of contact through inbound calls and emails or customer enquiries.
- Provide accurate information in a timely and compliant manner.
- Utilising Microsoft Suite and CRM systems to log data entry and communication with internal & external stakeholders.
- Accurately record customer information into the database.
- Monitor and manage released, shipped, and order statuses.
- Work collaboratively with Account Managers to regularly review forward orders & update delivery schedules.
- Maintain knowledge of product and service policies & pricings.
What do you bring?
- Prior experience in a customer service, account management, or data entry is preferred.
- Prior experience working within the manufacturing/building product industries highly desirable.
- Proficient at utilising Microsoft Office Suite & CRM systems.
- Ability to self-organise and multitask.
- Thrives and can effectively communicate in a collaborative work environment.
- Personal and professional verbal and written communication skills.
Perks & Benefits:
- Full-time opportunity & immediate start.
- Tech hardware & software provided.
- Free on-site parking or <10mins walk from Regents Park station.
- Kickstart or accelerate your career with a global organisation listed in the Fortune 500.
- Ongoing training, support, and mentorship.
