** Opportunity for one day p/w once established **
** Grow you career with potential for permanency **
WOW Recruitment is looking for a self-organised and tech-savvy individual to join an internationally recognised industrial firm as a Customer Service Specialist.** Grow you career with potential for permanency **
Their client spans across over 200 companies worldwide, specialising in the power & energy, industrial machinery, urban infrastructure, aerospace, and defense sectors.
About the Role:
- Be the first point of contact through inbound calls and emails or customer enquiries.
- Provide accurate information in a timely and compliant manner.
- Utilising Microsoft Suite and CRM systems to log data entry and communication with internal & external stakeholders.
- Accurately record customer information into the database.
- Monitor and manage released, shipped, and order statuses.
- Work collaboratively with Account Managers to regularly review forward orders & update delivery schedules.
- Maintain knowledge of product and service policies & pricings.
About You:
- Prior experience in a customer service, account management, or data entry preferred.
- Prior experience working within the manufacturing/building product industries ideal.
- Proficient at utilising Microsoft Office Suite & CRM systems.
- Ability to self-organise and multitask.
- Thrives and can effectively communicate in a collaborative work environment.
- Personal and professional verbal and written communication skills.
Job Perks & Benefits:
- Full-time opportunity & immediate start.
- Opportunity for hybrid work arrangements (1 day WFH).
- Tech hardware & software provided.
- Free on-site parking or <10mins walk from Regents Park station.
- Kickstart or accelerate your career with a global organisation listed in the Fortune 500.
- Great team and manager - empathetic and supportive.
- Ongoing training, support, and mentorship.
Apply Now:
If you are interested in this Customer Service Specialist position, click APPLY today and the WOW team will be in contact with you!
