Customer Support Officer - Adelaide

Customer Support Officer - Adelaide

Contract Type:

Full Time

Location:

Adelaide - South Australia

Industry:

Business Services

Salary:

$70,000.00 - $75,000.00 Per Year

Contact Name:

Lucy Grisdale

Contact Email:

lucy@wowrecruitment.com.au

Contact Phone:

02 8320 0683

Date Published:

24-Jun-2025

Counter Sales and Warehouse Assistant

💰 $70 - $75k per year + Super
📍 Location: Adelaide
🕒 Employment Type: Full-Time Permanent

Our client is global leader in heating, ventilation, air conditioning, and refrigeration (HVAC-R), proudly supporting Australia’s commercial and residential sectors. Their retail division supplies quality HVAC-R parts and components to trades and technicians across the country.

We’re currently seeking a motivated Counter Sales & Warehouse Assistant to join our dynamic team across their one branch in Adelaide. If you love customer service, enjoy a hands-on role, and want to be part of a supportive team we want to hear from you.
 
What You’ll Do
 
  • Assist trade customers via phone, email and in-store with parts enquiries
  • Process orders, follow up on quotes, and provide accurate product advice
  • Promote new products and initiatives to customers
  • Receive, label, store, and pick stock for outgoing orders
  • Conduct stocktakes and maintains inventory accuracy
  • Safely operate warehouse equipment and maintain store presentation
  • Help with deliveries and internal stock transfers as needed
 
What You Bring
 
  • HVAC-R parts knowledge or relevant technical/trade background preferred
  • Strong communication and customer service skills
  • Basic computer literacy and order entry experience (Oracle a bonus)
  • Forklift licence or willingness to obtain
  • Professional personal presentation and a team-focused mindset
  • Valid driver’s licence preferred
 
Why Join our client?
 
  • 📦 Varied role with both customer-facing and physical warehouse work
  • 🚛 Be part of a trusted brand in the HVAC-R industry
  • 👥 Supportive team culture and experienced leaders
  • 📈 Opportunity to grow within a stable, global business
 
Apply Now and submit your resume. We’re looking for someone who’s hands-on, customer-focused, and eager to grow.
 
APPLY NOW

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