Account Manager
$75k - $80k+ Super + Bonus
January start
🚀 Our client is proudly Australian and 100% privately owned. They are regarded as leaders in payment technology and consistently remain at the forefront of innovation. Known for being first to market with many pioneering products in Australia, they focus on delivering tailored solutions that benefit their partners, clients, and end customers.
🔧 Your Role:
- Drive growth and success by managing outbound marketing campaigns designed to move customers into higher-tier plans.
- Create exceptional client experiences by leading smooth, effective customer onboarding.
- Develop and execute strategic approaches to client base management, directly contributing to maximum portfolio growth.
- Deliver first-class customer service at all times, building strong, long-lasting client relationships.
- Oversee and nurture a significant portfolio of approximately 500 businesses across Australia.
- Serve as the dedicated primary point of contact for clients, handling all inbound and outbound communications.
- Analyse and optimise campaign performance across all onboarding, growth, and retention initiatives, making data-driven decisions.
🎯 Perks and Benefits:
- Join a leading Financial company in the payment processing space!
- Innovative, collaborative team environment with a ‘can-do’ mantra
- Be at the leading edge of the payment solutions space
- Fantastic company culture that fosters growth and retention
💼 About You:
- 2 + years in an Account Management role
- Proven experience in growing existing accounts and retention
- Stakeholder management
- Solution sales experience
- Can do attitude, results-driven and fantastic communication skills
#SCR-jamie-hevia
