Rosebery, Sydney | Full-Time
$70,000 – $80,000 + Super
The Opportunity:
Our client is a powerhouse in the training and real estate education space. This isn’t a typical corporate office—it’s a relaxed, casual environment with a "family feel" and a team tenure of up to 17 years. The culture is described as the "best it’s ever been," and due to high demand, they are creating a new role for a Client Success & Training Coordinator.
Do you love being on the phone but also have the organisational skills to keep a database flawless? Are you looking for a role where you aren't micromanaged and can genuinely influence the business's success? If yes, read on!
What’s in it for You?
- A generous package of $70k – $80k based on your experience level.
- The weekend starts early with a 4:00 pm finish every Friday.
- A relaxed, "be comfy" environment.
- Enjoy monthly team meetings with catered lunches, special treats for celebrations, and a stocked office kitchen.
- Join a high-tenure team where your hard work is rewarded with progression
What You’ll Be Doin
This is a hybrid role where 70% of your focus is on client retention. You are the voice of the business, ensuring 2,000+ existing clients stay compliant and on track with their training.
- Lead the operational flow—managing everything from enrolment processing and invoicing to accounts receivable.
- Become the "go-to" expert for Monday.com and Vet Track, ensuring student data is flawless and "next step" actions are always triggered.
- Work closely with the BDM, Trainers, and CFO to keep course schedules tight and results flowing seamlessly.
- Assist with content management and presentation design to ensure training materials remain top-tier.
- A Natural Relationship Builder who is an articulate, persuasive communicator who genuinely thrives on phone-based interactions.
- You take pride in your accuracy. Whether it’s an invoice or a qualification record, you have the focus to get it right the first time.
- You are a fast learner who can master platforms like Microsoft Suite, and Student Management Systems in record time.
- You might be coming from Real Estate or Retail —you know how to stay organised with admin tasks and "dollar-productive" in a fast-paced environment.
- You love a vibrant, music-filled office vibe and are ready to contribute to a collaborative, 100% office-based team.
Apply Today! If you are ready to step into a role that combines your people skills with your love for organization, we want to hear from you.
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