Smartpay

Smartpay is the continent’s largest independent EFTPOS provider, helping Australian and New Zealand businesses with payment solutions for almost 20 years. They build a range of payment products that help businesses across all sectors to leverage the power of faster, digital payments.

WOW has worked with Smartpay since 2018.

The
Challenge

Smartpay had previously experienced challenges with recruiters who failed to listen effectively and did not take the time to understand the complexities of their sales processes and growth strategies.

They were looking for a dedicated recruiting partner capable of responding with speed, accuracy, and insight to deliver high-quality candidates for their high-volume Sales Executive positions.

SOLUTION

The success of our partnership with Smartpay relies on our close collaboration with their department heads.

Beyond our standard research into the business, roles, and culture, we understood early on that an open, two-way relationship was crucial. This approach has fostered a strong, efficient working dynamic that supports their rapid growth and changing needs

By embracing this flexible strategy, we have streamlined the hiring process for Smartpay, enabling them to concentrate on their core activities while leveraging our trusted recruitment expertise for swift and effective scaling.

THE RESULT

Since partnering with Smartpay, we have successfully managed multiple high-volume intakes and made placements across various departments, including Sales, Marketing, Business Support, HR, and Customer Service, both temporary and permanent, in Sydney.

Some of the roles we have filled include:

Sales Specialists

Business Support

Human Resources

Customer Service

Marketing

"WOW Recruitment’s professionalism and understanding of our diverse needs have made them a pleasure to work with. They deliver candidates who seamlessly integrate into their roles, making the process smooth and hassle-free. Their contribution has been invaluable to the success of our teams."

Head of Sales

Since 2018, we have worked closely with Smartpay to ensure high-quality candidate delivery, rapid response times, a strong cultural fit, and a comprehensive understanding of their business needs.

To date we have filled over 180 roles.