My client is a full-service digital marketing agency (paid, CRM, SEO, organic social, content and web) built specifically for small business owners and professional services firms. Three years into their journey, they're growing fast, and every person on the team owns their own craft rather than being a generalist spread thin across ten channels.
They're now looking for an Account Manager to join the client services team, managing 6–8 retainer accounts and owning the day-to-day client relationship from strategy through to delivery. This is a genuine growth hire, not a backfill, and it's a buzzy, fast-paced CBD office (3 days a week onsite) where the work you do has a visible impact on the small businesses you're supporting.
What you'll be doing:
- Owning day-to-day communication and relationship management across 6–8 client accounts
- Translating client strategy into clear priorities, briefs and deliverables for the internal team
- Leading client meetings and WIPs, managing expectations around scope and timelines
- Presenting reporting and results, and flagging risks or opportunities early
- Working closely with paid, social, content, design and automation specialists to keep delivery on track
What they're looking for:
- 1+ years' experience in a client-facing digital marketing role, ideally agency-side
- A background in a lead gen marketing environment (ecommerce backgrounds won't be the right fit here)
- Broad digital marketing knowledge is a bonus, but deep experience in one channel is just as welcome
- Someone who moves quickly, juggles competing priorities well, and genuinely enjoys a fast pace
- Trustworthy, coachable, and open to feedback
$80,000–$90,000 + super, Sydney CBD.
If you want to stop being a cog and start actually owning your accounts, I'd love to have a confidential chat. Drop me a message or apply directly.
