Customer Service Representative

Customer Service Representative

Contract Type:

Full Time

Location:

Redfern - New South Wales

Industry:

Contact Centre & Customer Service

Salary:

$65,000 - $67,000 Per Year

Contact Name:

Louise Anderson

Contact Email:

louise@wowrecruitment.com.au

Contact Phone:

02 8320 0683

Date Published:

04-Aug-2026

Customer Service Representative
 
$67K + Super + Annual Bonus
Full-Time
Office-Based then Hybrid
Alexandria

 
Join a solid company that has been transforming Australian homes for over 30 years. They offer the stability of a global brand, but retain the feel of a supportive, close-knit team where people are trusted, developed and genuinely enjoy coming to work. 
 
What’s in It for You
  • 10 minute walk from Redfern station (Train and metro access too) for an easy commute
  • 2 extra days off a year: Bday and Christmas!
  • Work with an awesome Team Lead, and a supportive, fun team!
  • Walking distance to the Grounds of Alexandria 
  • Social, friendly team culture with regular monthly events and activities
 
Your Day-to-Day
You'll be the go-to person for customers, helping create a positive experience from first enquiry through to resolution
  • Provide expert advice and recommend tailored product solutions
  • Respond to customer enquiries via phone, email, and CRM
  • Process sales orders, confirmations, and invoicing with accuracy
  • Coordinate returns with dealers, freight partners, and internal teams
  • Review orders for stock availability and backorders
  • Support order automation and warehouse dispatch operations
  • Assist with reporting and general administrative tasks
 
What We’re Looking For
  • All industry experience welcome to apply
  • A positive, upbeat approach to work, love what you do!
  • Full Australian work rights 
  • Minimum 12 months’ experience in a phone-based customer service role
  • Experience with order processing systems 

Ready to Apply?

If you’re motivated, detail-oriented, and love delivering exceptional customer experiences - we want to hear from you. 

APPLY NOW  and  Louise from WOW Recruitment  will be in touch.

#SCR-louise-anderson
APPLY NOW

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