Customer Service Scheduling Assistant

Customer Service Scheduling Assistant

Contract Type:

Temporary

Location:

Australia - Australia

Industry:

Business Support

Salary:

$34.00 - $35.00 Per Hour

Contact Name:

Hannah Martinez

Contact Email:

hannah@wowrecruitment.com.au

Contact Phone:

02 8320 0683

Date Published:

20-Apr-2026

  • FULLY REMOTE work from home role!
  • Weekly pay every Wednesday
  • 12-hours per week, Tuesday, Wednesday and Thursday
Are you someone who enjoys speaking on the phone and needs the flexibility of fully remote work?

Well, WOW Recruitment is seeking a  Customer Service Scheduling Assistant  to join a purpose driven education services business.

This is a fully remote opportunity who are confident undertaking outbound calls, enjoys building rapport and are keen to make a difference.

You will be calling parents who have already engaged with the business in some way, and your role will be to guide conversations, qualify interest in the service and book consultations directly into the Director’s calendar.

What you will be doing
  • High volume outbound calling
  • Booking consultations and strategy sessions into diaries using Calendly
  • Building trust quickly through warm, empathetic conversations
  • Qualifying interest and readiness before booking appointments
  • Updating CRM accurately with notes, outcomes and follow-ups
  • Objection handling with care
What you bring
  • MUST HAVE experience with outbound customer calling, sales, appointment setting/scheduling or similar
  • Confident, empathetic and polished phone manner with strong conversational flow
  • Ability to build rapport quickly and handle objections calmly & empathetically
  • Motivation to work towards daily call KPIs
  • Strong attention to detail and CRM note taking discipline
  • Ability to work independently from a home setup (must have own laptop/PC, fast internet and access to Microsoft Office)
Perks & Benefits
  • 100% remote role- work from anywhere on the Eastern Seaboard! 
  • Consistent part-time hours that fit around other commitments
  • Provided a list to call and a supportive, structured process & team
  • Purpose-driven work supporting families and education outcomes
Candidates must hold valid working rights in Australia, and be based in either NSW, QLD, VIC or SA to be considered for this role.

If you are a working parent who is confident with outbound calling, and looking for a meaningful role —  APPLY NOW & Hannah will be in touch!  Due to the high volume of applications, only successful candidates will be contacted.

#SCR-hannah-martinez
APPLY NOW

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